I’m Priyanka Ghosh.
Freelance Writer. Copywriter. Storyteller.
Curriculum Vitae
Professional Summary
I’ve spent years honing my craft as a content writer, and I take pride in my ability to create content that connects with readers. Whether you’re looking to promote a brand or just need quality content for your website, I’m here to help. My writing is focused, well-informed, and can convey complex ideas simply and engagingly. Let me help you take your content to the next level today. Furthermore, I have prolonged experience as a customer service executive, with knowledge of service delivery and proven multitasking abilities. I am committed to maintaining professional relationships to increase profitability and drive business results. If you are looking for a creative, organised and dependable candidate successful at managing multiple priorities with a positive attitude, you have come to the right place.
Skills
Content Writing English Language Educator Branding
Social Media Events Content Creative Initiatives
Work Experience
2020 - Present
Freelance Content Writer - August Communication
> Conducted extensive internet research to provide facts and statistics for articles and blogs.
> Used Microsoft Word, Google Docs and SharePoint to store and share created documents.
> Added suitable keywords to increase SEO presence.
> Created monthly Excel spreadsheets to manage client projects and deadlines.
> Utilised exceptional writing, editing, and proofreading skills to produce engaging and error-free content.
> Ghostwrote articles for different clients and agencies in advertising and marketing industries, incorporating relevant SEO terms and interlinking.
> Strengthened content by thoroughly editingand proofreading content 2 times prior to submission.
2022 - Present
Content Writer - Absynthe Design
> Creative writing for design studio products, create new stories around them.
> Create content for social media and sales page, ETSY.
> Conducted extensive internet research to provide facts and statistics for articles and blogs.
> Used Microsoft Word, Google Docs and SharePoint to store and share created documents.
> Utilized exceptional writing, editing and proofreading skills to produce engaging and
error-free content.
> Strengthened content by thoroughly editing and proofreading content prior to submission.
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2019-2022
Middle School English Teacher - Springdays CBSE School, Vellore
> Administered assessments and standardized tests to evaluate student progress.
> Utilized multimedia strategies and technology to convey information in fresh and interesting ways.
> Prepared and implemented lesson plans covering required course topics.
> Taught students how to express ideas in detail.
> Corrected grammatical issues and imparted new rules appropriate to instructional level.
> Worked with other teachers to support struggling students and provide thorough help to rectify comprehension issues.
> Adapted lesson plans and curricula to student interests, increasing GPAs and student engagement.
> Evaluated and improved student reading comprehension through personalized instruction.
> Cultivated relationships with parents for complete support network.
> Prepared inhouse weekly newletters, event scripts, magazines.
2015-2017
Customer Care Representative American Express, New Delhi
> Leveraged sales expertise to promote products and capitalize on upsell opportunities.
> Resolved concerns with products or services to help with retention and drive sales.
> Responded to customer needs through competent customer service and prompt problem-solving.
> Delivered excellent customer service, resulting in consistent 100% customer satisfaction rating. Communicated professionally with colleagues, freelancers and clients.
> Provided excellent customer care by responding to requests, assisting with product selection and handling ordering functions.
2012-2015
Web Content Writer
Live India News Channel, New Delhi
> Developed and edited informative, highly engaging, concise content for company websites and social media platforms customized for target audiences and company campaign objectives.
> Wrote and edited high-quality content andvisually impactful programs under deadline approach.
> Composed original written material for various types of publications and submitted for approval by supervisor, editor, or publisher.
Education
2011 - 2012
Indian Institute of Journalism and New Media, India.
Post Graduate Diploma (PGDM): Broadcast Journalism
2008-2011
South Calcutta Girl's College - Calcutta University, India
Bachelors of Arts: English Literature